How to download your Amazon data, and how long the wait actually is
Amazon's request page lets you ask for one category or everything, and the difference is days against weeks. Advertising alone is reported to arrive in a day or two. Amazon states a request can take up to 30 days. Written 2026-08-24.
The exact taps, in order
Your part of this is about two to four minutes. Everything after that is Amazon taking its time, and
nothing you do speeds it up.
Sign in on the web Open amazon.com in a browser. This is not in the shopping app.
Open your account Account and Lists, then Your Account, then look for Data and Privacy. If you cannot find it, the page is titled Request Your Information in Amazon's Privacy Center.
Choose a category The dropdown is the whole decision. Advertising holds the audience segments and is small and fast. Request All Your Data is everything and is much slower.
Consider Retail too Your order and browse history sits under the retail categories. Purchases you have completely forgotten about are still voting.
Submit the request Amazon confirms on screen and sends an email.
Click the confirmation link The request does not start until you do. This is the step people miss, then assume Amazon ignored them.
Wait for the second email It carries the download link, and the files are also collected on the same privacy page.
Download and keep it The archive is a set of CSV files inside a zip.
How long it actually takes
What
How long reported
Advertising category, reported
A day or two.
Request All Your Data, reported
One to two weeks, sometimes longer.
Platform stated outer limit
Amazon says a request can take up to 30 days.
Confirmation email
Required. Nothing is built until you click it.
Your own time
About 4 minutes to request.
How big the file is
The Advertising category alone is usually a few megabytes of CSV. Request All Your Data commonly runs to several gigabytes, because it sweeps in years of order history, browse history, device records and any voice history you have. reported
What is actually inside
Advertising audiences Advertiser audience files listing the advertisers who put you on a list, and Amazon audience files listing the segments Amazon itself sorted you into. This is the part worth reading.
Advertising clicks and impressions Which ads you were served and which you clicked.
Retail order history Every order, item, price and date, as CSV.
Retail browse and search What you looked at and what you typed into the search box, often going back years.
Digital and devices Prime Video viewing history, Kindle records, and Alexa voice history if you have used it.
What is missing from it
Not in the file, whatever anyone tells you
Why a product was recommended to you, or why a price was what it was.
The model behind the audience segments. You get the segment name, not the reasoning.
Reviews and questions in the same file as orders, which are elsewhere in the archive and easy to miss.
Anything from a different Amazon marketplace account, which is a separate request.
The download expires
Do not lose the link
Amazon delivers by link and keeps the files on the privacy page for a limited period. Download the day it lands. After a wait this long, losing the link is a bad way to spend another two weeks.
Read this before you trust a number on this page
Every wait window and every file size here is reported, not measured by us. It comes
from the platform's own published help pages and from what people consistently say happens, and platforms
change both without telling anyone. When we have a request we timed ourselves, this page will say measured
and print the date the measurement was taken. Until then, treat these as the range to plan around rather
than a promise.
Written 2026-08-24. Export screens move every few months. If a step here has gone stale, tell us and it
gets fixed rather than quietly rotting.
When the file arrives
When the file lands, drop it into the free Count. It runs entirely in your browser, there is no account, no email field and no card, and nothing is uploaded. The Count reads TikTok, Instagram, Facebook, Google, Spotify, X, LinkedIn and Amazon exports, in zip or JSON.
The full Reading is 6.99 a week or 69.99 a year. No free trial. There is a Refund button in
your dashboard for 7 days, one tap, no reason required. The Count stays free forever either way.
Reported at a day or two for the Advertising category and one to two weeks for Request All Your Data. Amazon states a request can take up to 30 days. We have not measured this ourselves, and when we do this page will say measured and give the date.
Which Amazon category holds the advertising audiences?
Advertising. It carries the advertiser audience lists you were added to and the Amazon audience segments you were sorted into, and it is far faster than requesting everything.
Does the free Count read Amazon exports?
Yes. The Count works with TikTok, Instagram, Facebook, Google, Spotify, X, LinkedIn and Amazon exports, in zip or JSON, and it runs entirely in your browser.
The free Count pages
One page per file. Each is the same browser local tool scoped to a different export, and none of them
ask for an email.